Return Policy

Returns & Exchanges

Q. Do you offer free returns?

Yes — if you’re in the continental U.S., returns are free and easy. We’ll send you a prepaid label.

Q. How do returns work if I’m outside the lower 48?

You can still return — just note, return shipping is on you if you're in Hawaii, Alaska, Puerto Rico, or on a base.

Q: What if the shoes don’t fit right?

We’ve got your back. Send 'em back within 30 days unworn and in the box and we’ll refund you. Returns are free in the continental USA. No hoops to jump through.

Q: How do I return or swap sizes?

Use our Returns Portal — just your order number and email. Easy as hauling a bag of concrete.

Q: When do I get my money back?

Once we get your return, give us 5 business days to process it and shoot the refund back to your card.

Q. Can I exchange a size or style?

No exchanges. Just send it back for a refund and order the one you want. Simple, fast, and fair.

Questions? Hit us up at support@stokeshoes.com