FAQs

Check out our Size Guide.

STOKE is built wide for guys who are on their feet all day and need a shoe that actually fits. Choose from WIDE (E/2E) or WIDER (3E/4E) and let those big dogs breathe.

Use our VOLUMENTAL size app straight from your phone to scan your foot and get an accurate measurement of your length and width, then use our size chart to match your foot to the best fitting pair of STOKE shoes.

The shoes are built roomy; if you’re in between sizes please size down for a snug fit.

They come in full sizes only (no half sizes).

The FO-MO is running inspired and built for long days on the go, with 44mm of stack height and a generous toe lift to propel you forward. The VERSA is court inspired and made for long days standing, with 40mm of stack height and a flatter sole for more stability.

Yes, and it's by design. FO-MO stands for Forward Motion - the elevated toe spring propels you forward with each step. It feels different from a flatter shoe, especially in the first few wears. Most customers adapt by wear 3–5. Give it time.

STOKE was built for men who spend long hours on their feet. The wider platform, high-stack cushioning, and roomy toe box reduce pressure and let feet spread naturally. Many customers report relief from plantar fasciitis, neuropathy, flat feet, and general fatigue. We're not a medical device — but the reviews speak for themselves at stokeshoes.com/pages/reviews.

We ship anywhere in the USA. No international shipping.

USPS Ground FREE - estimated 7-10 business days.

FedEx Ground $10 - estimated 3-5 business days.

We also offer 1-Day Expedited (ships next business day, takes one day) and 2-Day Expedited (ships next business day, takes two days) to all Continental U.S. locations. Rates shown at checkout.

We do not offer Next Day delivery.

Orders ship the next business day from when the order is placed.

Shipping times are estimates and do not include weekends or public holidays.

Deliveries can be delayed due to carrier volume, routing issues, and bad weather.

All orders ship the next business day from when the order is placed.

5-day ground is up to 5 business days.

10-day ground is up to 10 business days.

1-Day Expedited ships next business day, takes one day to Continental U.S. locations.

2-Day Expedited ships next business day, takes two days to Continental U.S. locations.

Shipping times are estimates and do not include weekends or public holidays.

Deliveries can be delayed due to carrier volume, routing issues, and bad weather.

We ship there too — you’ll see the best available rates we can get at checkout.

First check around your delivery area (side door, porch, with a neighbor). If it's still missing after 48 hours, email support@stokeshoes.com with your order number. We'll help open a claim with the carrier and work with you to resolve it.

Please note: the Postal Service does not consider packages to be lost for 10 to 14 days after shipment.

Email support@stokeshoes.com within the first hour with your order number and the correct address. If the order hasn't shipped, we'll update it. Once shipped, address changes need to go through FedEx or USPS directly.

Yes — if you’re in the continental U.S. returns are free and the process is easy.

Use our Returns Portal to get a prepaid label so you can mail them back within 30 days unworn and in the box for a refund.

You can still return — use our Returns Portal — just note, return shipping is on you if you're in Hawaii, Alaska, Puerto Rico, or on a base.

We’ve got your back. Use our Returns Portal — send them back within 30 days unworn and in the box and we’ll refund you. Returns are free in the continental USA.

We offer free returns but not exchanges for now. Please use our Returns Portal — just enter your order number and email and we provide a prepaid shipping label to ship the shoes back. Send them back unworn and in the box and we will issue a refund.

Use our Returns Portal — once we get your return, give us 5 business days to process it and shoot the refund back to your card.

No exchanges. Use our Returns Portal — just send it back for a refund and order the one you want. Simple, fast, and fair.

At STOKE, we stand with the men and women who stand tall for America. That’s why we offer an exclusive 20% discount for:

• Current & former U.S. military
• Military spouses & dependents
• First responders including law enforcement, fire, and EMS

1. Click the Verify with GovX link to claim your discount and you'll be asked to verify your affiliation with GovX ID. Verification is real-time and secure. If you already have a GovX ID account, just log in!
2. After you verify, you'll receive a single-use discount code to apply at checkout. Be sure to copy your code.
3. For future purchases, simply log in with your GovX ID to unlock a new discount code.
4. There is a limit of one discount code per day.

Yes! No gimmicks. No hoops. Just straight respect for those who serve.

For any questions about verification, reach us at support@stokeshoes.com.

GOVX is a third-party ID verification partner. You can learn more about them here.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and Shop Pay.

Nah, one promo code per order—keep it simple, just like our shoes.

Yep. Grab a digital gift card for the guy who’s tough to buy for. Works on everything we sell.

We design every pair right here in the USA. Then we team up with top-notch makers around the world to build footwear that’s tougher than a two-dollar steak.

Yes we are in hundreds of stores around the country. Use our Store Finder to find a nearby retailer. No store near you? Order online — returns are free in the continental U.S.